Setting up the Microsoft Teams Connector — User Guide

Last updated: September 4, 2026

Spotlight.ai can automatically pull transcripts from your Microsoft Teams meetings for licensed users. It analyzes those transcripts to identify answers to the MEDDICC qualification questions from your sales playbook, assess participant sentiment, take meeting notes, and generate follow-up emails.

To know when your meetings take place, Spotlight.ai also includes an Outlook Calendar Connector. This lets Spotlight.ai see your meeting titles, determine whether a meeting is internal or external based on who's invited, and match attendees' names to their email addresses.

Before you can connect your account, your organization's IT Administrator needs to have granted admin consent once. If you hit an error below about admin approval, contact them.

What Spotlight.ai Can Access

Spotlight.ai connects to Microsoft on your behalf when you sign in — it only ever sees data you have access to. It does not have standing access to anyone else in your organization; only users who individually choose to connect their account are accessible.

Connect Your Microsoft Account

  1. Log in to https://app.spotlight.ai using Sign in with Microsoft. This should log you into Spotlight.ai. If it does not, please email support@spotlight.ai.

  2. Next, authorize the Teams Connector for your account by going to the following URL: Production — https://app.spotlight.ai/oauth2/authorization/microsoft-transcripts. Stage/Sandbox — https://stage.spotlight.ai/oauth2/authorization/microsoft-transcripts

  3. This will trigger a Microsoft sign-in prompt.

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  4. You'll be presented with the list of permissions being requested.

  5. Click Accept and you'll be signed in to Spotlight.ai, with your account authorized for the Teams Connector.

Do I have to do this every time?

No. Once connected, you stay connected — Spotlight.ai refreshes your access automatically in the background. You'll only need to reconnect after an extended period of inactivity (typically around 90 days).

Troubleshooting

"I see a message that an administrator needs to approve this app."

Your organization hasn't completed setup yet. Contact your IT Administrator and ask them to register the connector and grant admin consent.

"I connected, but I don't see my meeting transcripts."

Transcripts are only available for Teams meetings where transcription was turned on. Make sure transcription was enabled for the meeting in question. If it was and you still don't see it, contact Spotlight.ai Support.

"I need to disconnect or revoke access."

You can request disconnection by opening a ticket with Spotlight.ai Support.

If you run into any issues during setup, please contact Spotlight.ai Support.