Setting up the Microsoft Teams Connector — Admin Guide

Last updated: September 4, 2026

Spotlight.ai can automatically pull transcripts from your organization's Microsoft Teams meetings for licensed users. It analyzes those transcripts to identify answers to the MEDDICC qualification questions from your sales playbook, assess participant sentiment, take meeting notes, and generate follow-up emails.

To know when meetings take place, Spotlight.ai also includes an Outlook Calendar Connector. This lets Spotlight.ai see meeting titles, determine whether a meeting is internal or external based on who's invited, and match attendees' names to their email addresses.

Setup has two parts. This guide covers Part 1, which only an IT Tenant Administrator can do. Each individual user then connects their own account separately.

What Spotlight.ai Can Access

Spotlight.ai connects to Microsoft on behalf of each individual user who signs in — it only ever sees data that user has access to. It does not have standing access to everyone in your organization; only users who individually choose to connect their account are accessible.

Part 1 — Grant Admin Consent

Who does this: An IT Tenant Administrator at your organization.

How often: Once per organization.

  1. Navigate to https://app.spotlight.ai and use Sign in with Microsoft to log in.

  2. Navigate to the link for the appropriate Spotlight.ai tenant environment: Stage/Sandbox — get this from Spotlight.ai Support. Production — https://login.microsoftonline.com/common/adminconsent?client_id=7101001e-3489-47f4-a2bf-71f073cfb644&redirect_uri=https://app.spotlight.ai/oauth2/login/code/microsoft-transcripts

  3. Follow the Microsoft article "Configure application access to online meetings or virtual events" to ensure our app has access to read meeting transcripts (OnlineMeetingTranscript.Read.All). Our app ID is in the URL in step 2 above.

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  1. Check Consent on behalf of your organization. This means you are consenting to make the application available to users in your organization. They still have to connect their individual accounts — this does not grant Spotlight.ai access on its own.

Troubleshooting

A user reports: "I see a message that an administrator needs to approve this app."

Your organization hasn't completed admin consent yet (the steps above). Complete Part 1, then have the user try connecting their account again.

I need to disconnect or revoke access for the organization.

Administrators can revoke access for the entire organization from Entra ID → Enterprise Applications. To disconnect a single user's account instead, they should open a ticket with Spotlight.ai Support.

If you run into any issues during setup, please contact Spotlight.ai Support.